vasst

Privacy Policy

Last updated: March 15, 2025

Welcome to VASST! We're a software studio that builds communication platforms connecting WhatsApp with AI and leveraging Model Context Protocol (MCP) to integrate with various services such as order management, scheduling, delivery, and more. We also provide custom software development services that leverage AI to help increase productivity. Before you get started, please take a moment to read through our Privacy Policy outlined below.

By using our platforms and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please refrain from using VASST's services.

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, such as:

  • Account registration details (name, email, phone number, business information)
  • WhatsApp Business account information
  • Payment and billing information

1.2 Message Data

  • WhatsApp messages sent to and received from your business account
  • Message content, timestamps, and delivery status
  • Media files shared through WhatsApp conversations
  • Contact information from your WhatsApp Business contacts

1.3 Usage Information

  • How you use our communication platforms and software solutions
  • System logs and technical information
  • Integration data from connected services via MCP (order management, scheduling, delivery, etc.)
  • Custom software development project requirements and specifications

2. How We Use Your Information

2.1 We use your information for:

  • Building and providing communication platforms that connect WhatsApp with AI
  • Processing messages through AI agents for automated responses
  • Integrating your communications with various services via MCP (order management, scheduling, delivery, etc.)
  • Developing custom software solutions that leverage AI to increase productivity
  • Storing conversation history and providing analytics
  • Improving our platforms and developing new features
  • Communicating with you about your projects and our services

2.2 AI Processing and MCP Integration

  • Message content may be processed by AI services to generate automated responses
  • AI processing occurs in real-time to provide timely responses to your customers
  • MCP enables secure communication between your WhatsApp platform and integrated services
  • Custom AI solutions are developed to meet your specific productivity requirements
  • We do not use your data to train AI models

3. Data Security and Storage

3.1 We take data security seriously and implement appropriate measures to protect your information.

  • Data encryption in transit and at rest
  • Access controls and authentication measures
  • Regular security monitoring and updates

3.2 We handle your personal data in accordance with this Privacy Policy.

  • Data is stored securely in our cloud infrastructure
  • Access is limited to authorized personnel only
  • We maintain backup systems for data protection

3.3 You grant us the right to collect and process data related to your platform usage.

  • This includes WhatsApp message processing, AI integration, and MCP service connections
  • Data processing is limited to providing our communication platforms and custom software development services
  • You retain ownership of your business data, customer communications, and custom software solutions

4. Communication Platform Integration

4.1. Our communication platforms integrate with WhatsApp Business API for messaging capabilities.

4.2. We use Model Context Protocol (MCP) to securely connect with various external services such as order management, scheduling, delivery systems, and other business tools.

4.3. We process WhatsApp messages in compliance with Meta's policies and requirements.

4.4. You may disconnect your WhatsApp Business account or MCP integrations at any time through your account settings.

4.5. Our use and transfer of information received from WhatsApp Business API adheres to Meta's Platform Policy and WhatsApp Business Policy.

5. Data Sharing

5.1. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.2. We may share information with:

  • AI service providers (Anthropic Claude) for automated response generation
  • Cloud infrastructure providers for hosting and data storage
  • Payment processors for billing and subscription management

5.3. We may disclose your information if required by law or when we believe such action is necessary to protect our rights or comply with legal proceedings.

6. Data Retention

6.1. We retain your data for as long as your account is active or as needed to provide services.

6.2. Message data is typically retained for operational purposes and may be deleted based on your account settings.

6.3. You may request deletion of your data at any time by following our Data Deletion Instructions.

7. Your Rights

7.1. You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of certain communications

7.2. To exercise these rights, please contact us using the information provided below.

8. Third-Party Services and Custom Development

8.1. Our communication platforms may integrate with third-party services via MCP (order management, scheduling, delivery, inventory systems, etc.). We are not responsible for the privacy practices of these systems. Please review their privacy policies before connecting them.

8.2. For custom software development projects, we may integrate with or develop solutions that interact with your existing systems and third-party services. Data handling in custom solutions will be governed by project-specific agreements and this privacy policy.

9. Children's Privacy

9.1. Our communication platforms and software development services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors under 18. If you believe we have inadvertently collected such information, please contact us to delete it.

10. Changes to This Policy

10.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.

10.2. We will notify you of material changes through email or prominent notice on our platform.

11. Contact Us

11.1. If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: hello@vasst.id

By using VASST, you acknowledge reading and understanding this Privacy Policy and agree to be bound by it.